You are entering into the User Agreement with TrySteve Pte. Ltd. who will be the controller of your personal data provided to, or collected by or for, our Services.
1. Information We Collect
1.1 Information You Provide To Us
To create an account you provide data including your name, email address and/or mobile number, and a password. If you register as an employer, we will ask you for payment (e.g., credit card) and billing information.
You have choices about the information on your profile, such as your education, work experience, skills, photo, city or area and type of jobs you prefer. Profile information helps you to get more from our Services, including helping companies and job recommendations find you. Please do not post or add personal data to your profile that you would not want to be publicly available.
Posting and Uploading
We collect personal data from you when you provide, post or upload it to our Services, such as when you complete your profile, chat with our bot, apply for or save jobs. If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). If you sync your email or calendars with our Services, we will collect your “email header” and calendar meeting information (e.g. times, places, attendees and contacts).
1.2 Information From Others
Contact and Calendar Information
We receive personal data about you when others import or sync their address book or calendar with our Services, or send messages using our Services.
We receive personal data about you when you use the services of our customers, platform tools and partners, such as prospective employers and Facebook.
1.3 Service Use
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology , such as when you view or click on content, perform a search, install one of our mobile apps , chat with our bot or apply for jobs. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
1.4 Cookies, Web Beacons and Other Similar Technologies
1.5 Your Device and Location
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and in some cases the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location. Most devices allow you to prevent location data from being sent to us and we honor your settings.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get an AskSteve interview invitation, we track whether you have acted on it and will send you reminders.
1.7 Workplace Provided Information
An employer (or other person or entity procuring our Services for your use) may provide us information about their employees or contractors who make use of these Services. For example, we will get contact information for “Company Profile” administrators and for authorizing users of our premium Services.
2. How We Use Your Data
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your job preferences. We use the data that we have about you to provide, support, personalize, entertain, motivate and make our Services (including potentially ads) more relevant and useful to you and others.
We use your data to authenticate you and authorize access to our Services.
We will use data about you to suggest jobs for you. You can also opt to allow us to use your precise location or proximity for you to be connected with more relevant jobs. It is your choice whether to invite someone to our Services. When you invite someone to use our Services your invitation may include your name, photo and profile information. We may send invitation reminders to the person you invited.
We use the information about you to recommend relevant content and jobs across our Services, suggest skills you may have to add to your profile and skills that you might need to pursue your next opportunity.
Always Stay Employed
Our Services allow you to explore jobs, seek out, and be found for, career opportunities. Your profile can be found by those looking to hire (for a job or a specific task) or be hired by you. We will use your data to recommend jobs, in an industry, function or location or have certain skills. We may use your profile and activity to recommend jobs to you and you to companies.
Our Services allow companies to connect with job seekers. We provide “bots” or similar tools that facilitate tasks like draft responses, summarize messages or recommend next steps.
2.2 Paid Services
An employer using our Services can store information he/she has about you such as a profile or contact information.
We will contact you through email, notices posted on our websites or apps, messages to your Facebook Messenger, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders, job suggestions and promotional messages from us and our partners. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.
2.5 Developing Services and Research
We use data, including public feedback, to conduct research and development for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help job seekers connect to job opportunity.
We seek to make all of society successful. We use the data available to us to research social, economic and workplace trends such as jobs availability and skills needed for these jobs and policies that help bridge the gap in various industries and geographic areas.
2.6 Customer Support
We use the data (which can include your communications) needed to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
2.7 Aggregate Insights
We use your information to produce aggregate insights that do not identify you. For example we may use your data to generate statistics about our users, their profession or industry, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
2.8 Security and Investigations
3. How We Share Information
3.1 Our Services
Your profile is fully visible to only employers of which jobs you have applied for.
Your employer may offer you access to our enterprise or Paid Services. Your employer can review and manage your use of such enterprise or Paid Services.We understand that certain activities such as job hunting and personal messages are sensitive and so we do not share those with your employer unless you choose to share it with them through our Services (for example, by applying for a new position in the same company or mention your job hunting in a message to a co-worker through our Services).
3.2 Others’ Services
Excerpts from your profile may appear on the services of others (e.g., mail and calendar applications). “Old” profile information remains on these services until they update their data cache with changes you made to your profile.
3.4 Related Services
3.5 Service Providers
We may use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated to not to disclose or use it for other purposes.
3.6 Legal Disclosures
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to
(1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
(2) enforce our agreements with you,
(3) investigate and defend ourselves against any third-party claims or allegations,
(4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or
(5) exercise or protect the rights and safety of AskSteve, our Members, personnel, or others.
We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
3.7 Change in Control or Sale
4. Your Choices & Obligations
4.1 Data Retention
We retain the personal data you provide while your account is in existence or as needed to provide you Services. Even if you only use our Services when looking for a new job every few years, we will retain your information and keep your profile open until you decide to close your account.
4.2 Rights to Access and Control Your Personal Data
You are free to delete or correct data you include in your profile.
4.3 Account Closure
If you choose to close your AskSteve account, your personal data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below.We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.We do not control data that other Members copied out of our Services. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
5. Other Important Information
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5.2. Cross-Border Data Transfers
We process data both inside and outside of Singapore.
5.3. Contact Information
If you have questions or complaints regarding this Policy, please e-mail email@example.com.